Monthly Archives: October 2010

6th Annual Bank Benchmarking Index reveals marginal improvement in customer service

6th Annual Bank Benchmarking Index reveals marginal improvement in customer service despite the recession with RAKBank narrowly retaining the ‘Best Overall Bank’ award for the 5th consecutive year. Ethos Consultancy has revealed the findings of its 6th Annual Bank Benchmarking Index for service excellence. This year’s study indicates a marginal increase in the overall performance of...
Read more