Recognizing Outstanding Organisations in Customer Experience and Employee Engagement Enter Now CUSTOMER EXPERIENCE BENCHMARKING INDEX AWARDS Overall Best Bank - ADIB Overall Best Branches - Dubai Islamic Bank Overall Best Mobile App - Commercial Bank of Dubai Most Improved Branches - Emirates Islamic Bank Overall Best Call Center - ADIB Most Improved Call Center - Ajman Bank Overall Best Website - RAK Bank Most Responsive Social Media Channel - Abu Dhabi Islamic Bank Overall Best Bank Runner Up - Noor Bank Overall Best Live Chat Performance - RAK Bank SERVICE OLYMPIAN AWARDS GOVERNMENTBest Customer Experience Smart App - Dubai Economic Department PRIVATE SECTORBest Customer Experience Strategy - UAE Exchange PRIVATE SECTORBest Contact Center - Noor Bank GOVERNMENTBest Service Center - Ajman Municipality & Planning Department GOVERNMENTBest Customer Engagement Program - Dubai Health Authority GOVERNMENTBest Use of Technology to Benefit Customers - RTA PRIVATE SECTORBest Social Media Customer Experience - NMC Healthcare People's Choice Award - Waldorf Astoria, Dubai Palm Jumeirah PRIVATE SECTORBest Employee Learning Scheme - Emaar Hospitality Group GOVERNMENTBest Customer Experience Strategy - Emirates Post Group GOVERNMENTBest Customer Experience Journey Maps - Emirates NBD GOVERNMENTBest Customer Communication - Sheikh Zayed Housing Programme PRIVATE SECTORBest Employee Engagement - Waldorf Astoria, RAK Best Customer Experience Measurement - Dubai Islamic Bank Best Employee Happiness Program - Emirates NBD GOVERNMENTBest Employee Learning Scheme - Dubai Municipality Best Call Center - Mashreq Bank Best Customer Loyalty - RAK Bank Best Social Media Customer Experience - Noor Bank GOVERNMENTBest Customer Happiness Program - Dubai Municipality PRIVATE SECTORBest Customer Happiness Program - Al Zahra Hospital, Dubai PRIVATE SECTORBest Customer Education - DMCC GOVERNMENTBest Service Innovation - Federal Authority for Identity & Citizenship GOVERNMENTBest Employee Engagement - Knowledge and Human Development Authority Best Use of Technologies to Benefit Customers - RAK Bank Think you have what it takes to win the Service Olympian Award? Then apply now. Enter Now
