Recognizing Outstanding Organisations in Customer Experience and Employee Engagement Enter Now CUSTOMER EXPERIENCE BENCHMARKING INDEX AWARDS Most Responsive Social Media Channel - Abu Dhabi Islamic Bank Overall Best Bank - ADIB Overall Best Bank Runner Up - Noor Bank Overall Best Branches - Dubai Islamic Bank Overall Best Live Chat Performance - RAK Bank Overall Best Mobile App - Commercial Bank of Dubai Most Improved Branches - Emirates Islamic Bank Overall Best Call Center - ADIB Most Improved Call Center - Ajman Bank Overall Best Website - RAK Bank SERVICE OLYMPIAN AWARDS People's Choice Award - Waldorf Astoria, Dubai Palm Jumeirah GOVERNMENTBest Employee Learning Scheme - Dubai Municipality GOVERNMENTBest Employee Engagement - Knowledge and Human Development Authority GOVERNMENTBest Customer Experience Smart App - Dubai Economic Department PRIVATE SECTORBest Employee Learning Scheme - Emaar Hospitality Group Best Call Center - Mashreq Bank Best Use of Technologies to Benefit Customers - RAK Bank PRIVATE SECTORBest Customer Experience Strategy - UAE Exchange GOVERNMENTBest Customer Experience Strategy - Emirates Post Group Best Customer Loyalty - RAK Bank PRIVATE SECTORBest Contact Center - Noor Bank GOVERNMENTBest Customer Experience Journey Maps - Emirates NBD Best Social Media Customer Experience - Noor Bank GOVERNMENTBest Service Center - Ajman Municipality & Planning Department GOVERNMENTBest Customer Communication - Sheikh Zayed Housing Programme GOVERNMENTBest Customer Happiness Program - Dubai Municipality GOVERNMENTBest Customer Engagement Program - Dubai Health Authority PRIVATE SECTORBest Employee Engagement - Waldorf Astoria, RAK PRIVATE SECTORBest Customer Happiness Program - Al Zahra Hospital, Dubai GOVERNMENTBest Use of Technology to Benefit Customers - RTA Best Customer Experience Measurement - Dubai Islamic Bank PRIVATE SECTORBest Customer Education - DMCC PRIVATE SECTORBest Social Media Customer Experience - NMC Healthcare Best Employee Happiness Program - Emirates NBD GOVERNMENTBest Service Innovation - Federal Authority for Identity & Citizenship Think you have what it takes to win the Service Olympian Award? Then apply now. Enter Now