LATEST NEWS

Simple Steps to Dramatically Improve Customer Service

As technology continues to progress at a rapid clip, company requirements to develop are growing just as rapidly. Core elements of your company are being pressured to develop in several respects, such as customer service. By creating these 6 enhancements, you can...

read more

Psychological Benefits of Recognition at The Work Place

When was your last work acknowledgement? When this occurred, what instant emotions did you have? Everybody likes to be appreciated, whether it's a simple "thank you" or an office party thrown in your favor. How does appreciation and gratitude in the workplace...

read more

Improve Communication At Work

Let's face it; communication is one of the most important issues in the workplace. Good communication helps everyone in your team (and you) to feel heard and understood, resulting in a positive, encouraging and successful environment for everyone. In contrast,...

read more

How To Use Social Media As a Feedback Tool

When was the last time you phoned a business to leave feedback to them, or even just emailed them? Can't you remember that? Well, you're not on your own. Today's customers turn to social media rather than letting businesses know exactly what they thought about their...

read more

How Does Micromanaging Harm Productivity?

Typically, micromanagement has an adverse connotation. Like bullies, micromanagers use their excessive attention to minute information to exert inappropriate impact over others through continual criticism and control. As productivity decreases and turnover increases,...

read more

4 Benefits Of Live Chats

If you are reading this blog post, you already understand that live chat is a platform where you can chat directly with visitors on your website. However, what you may not be conscious of is precisely how live chat benefits your company compared to email, telephone...

read more

5 Questions You Need to Ask in Employee Satisfaction Surveys

It is widely known that employees are much more likely to be happier, more engaged, and more productive when they are satisfied with their jobs. Because successful businesses are built on the backs of satisfied and motivated employees, organisations would seem like a...

read more

5 Powerful Ways to Invest in Your Employees

Larger firms and unique startups have plenty of resources to invest in their employees. These companies go the extra mile to retain and empower employees, ranging from professional development classes and career coaches to flexible schedules and free catered lunches....

read more