LATEST NEWS

How To Achieve a Higher Level Of Customer Service

How to achieve a higher level of customer service The value perceived by consumers does not just consist of the price and the quality of the product, the level of customer service received during their experience plays a huge, if not bigger, role in their total...

read more

The Key To Receiving Instant Customer Feedback

The key to receiving instant customer feedback Live chats The first method of receiving instant customer feedback is through live chat. Live chats are great for instant feedback. That is an option most business websites are adapting to and the reason being, instant...

read more

5 Ways To Increase Customer Loyalty

5 Ways To Increase Customer Loyalty Customer retention is a company’s ability to keep its paying customers over time, this is achieved by creating a relationship between the brand and its customers. New brands mostly focus on customer acquisition (new customers),...

read more

5 Steps To Improving Employee Happiness

Employees are the foundation of a business, you need them a lot more than they might need you. Employees who achieve job satisfaction produce excellent outcomes and reflect positively on the brand’s image. To improve employee happiness, one must understand the factors...

read more

5 Simple Steps That Create a Happy Workplace

5 Simple Steps That Create a Happy Workplace The happier your employees are, the more successful your company will be. In a competitive marketplace, companies are always looking for a way to get ahead of the competition. Many employers look to increase productivity by...

read more

Top Secrets To Employee Happiness

It is no secret that employee happiness is becoming more difficult to understand as the years go by. The risk of staff underperforming or leaving is just as vital to the business on a whole as it is to the employer. Here are the top secrets that you can and probably...

read more

Factors That Determine Workplace Happiness Levels

While happiness is a state that cannot be forced onto an employee, there are many factors which can assist in uplifting that key factor in the office. Here are a few factors which can influence happiness levels in the workplace: Communicative Environment – Other than...

read more

Why Employee Happiness Is Your Responsibility

Employee happiness grows in popularity as businesses have grown to realize that cheerful employees are more beneficial to the victory of the organization. But, what actually defines the term "employee happiness"? This term is more than an employee entering the office...

read more

Why Employee Happiness Is Equal To Customer Happiness?

If there’s something you need to know to get your business to be totally successful is an ongoing and fluent stream of happy customers. Actually, some may say that the “key” to achieve customer happiness is "employee happiness". Knowing all of this, the equation is...

read more