Be globally accredited
The International Standard for Service Excellence (TISSE) has been developed by The International Customer Service Institute (TICSI) with the objective of making it the global standard for quality customer service. The aim of TISSE is to enable organisations to focus their attention on the delivery of excellence in service quality while at the same time providing recognition of success through a formal third party certification scheme.
The Standard assessment is filled in using the Online Assessment tools which offers organisations the ability to benchmark with each other on a global scale. The TISSE 2010 complements ISO 9001:2008, ISO 10002:2014 and EFQM excellence module.