TICSI Academy

Benefits of Implementation:

  • The organisation will have a team of fully competent service auditors.
  • Understanding of global best practise of service audit techniques.
  • Ability to conduct internal service audits without an external provider.
  • Ability to implement TISSE 2012 through an aware and competent team.

Other Training Solutions:


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TISSE2012 Internal Auditor Training

TISSE2012 Internal Auditor Training will give you the ability to conduct an assessment against the International Standard for Service Excellence within the organisation. The internal audit training includes detailed understanding of the Standard and its criteria as well as TICSI’s unique Online Site Assessment tool which will generate a detailed report on your entities’ current level of service delivery. Ethos Integrated Solutions is the regional partner for the International Customer Service Institute and the sole provider for TISSE internal auditor training program.

TICSI Training Accreditation

TICSI Training Accreditation has been developed in such a way that an individual trainer as well as a company’s Customer Experience Training program Material can be accredited. This enables them to be recognised by a leading International industry expert in Service Quality. TICSI Training Accreditation program is implemented exclusively by Ethos Integrated Solutions in the UAE and the rest of the GCC.