LATEST NEWS

 

Customer Service In an Economic Downturn

There is an old saying that “When the Going Gets Tough the Tough Get Going” and experience has shown that the most successful organisations and individuals are those that...

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The 2017 Success Formula: Define the Cu...

Customer care is a make-or-break for most start-ups, particularly those in the goods and services sectors. Far too often start-ups believe the customer experience is something...

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7 Lessons Star Wars Can Teach You About...

With Star Wars: Episode VII – The Force Awakens set to debut in just a few days’ time, we couldn’t be more excited. The decades-old space saga is sure to send us on a new,...

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It is time to maximise your employee pr...

Organisation will be only as successful as employees will make it. People have never had an opportunity to choose from as many jobs as now. It is great for individuals, but it...

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Strategies how to turn your social medi...

Social media is a virtual reality platform and it follows the same ‘friendship rules’ as reality. People don’t want to listen to companies bragging about their products and...

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Mapovate to Revolutionise Customer Ser...

Ethos Integrated Solutions, the regional leader in customer experience management, is revolutionising customer experience in the UAE and beyond with the launch of Mapovate – the...

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