ServdaQ has been created to provide organisations with valuable knowledge and competitor information on “Customer Sentiment”, allowing them to improve their Social Media footprint.
This innovative platform tracks 100,000+ websites in more than 196 countries and 80 languages, in real time, including social media websites, Twitter, Facebook, Tumbler, Instagram, Pinterest, YouTube, LinkedIn, Blogs, Forums, and News websites. It also provides monthly Reporting, Analysis and Recommendations.
Individual and Competitor Summary Reports
Benchmarking Reports
and Analysis
Individual organisation reports
Competitor Reports & Analysis
Sector Analysis
Country Analysis
Private and Public Sector applicable
Recommendations Reporting
Arabic and English
Measuring all aspects of Social Media activity
Customer Sentiment core part of the Index
Measures of Reach and Spread
Identifying and utilising Influencers
Enables organisations to focus on key customer segments and issues
Sentiment Analysis
Aims to analyze the negative and positive engagement and feedback from your customers and audience.
Reach and Spread
Measuring how active your social channels are and how viral and visible your posts are.
Language
Identifies which language has more impact on your customers and audience.
BENEFITS
Monitor the daily performance of your different social media platforms.
Identify the impact of the daily activities on the customers and audience.
Identify the most efficient and effective channels to promote your products or services.
Get instant feedback from your customers and audience and understand how they feel about your organisation
Understand the current situation and level of performance to enhance your daily activities in social media.